Privacy Policy
At Festigo, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
Information We Collect:
Personal Information: When you visit our website or purchase tickets for our events, we may collect personal information such as your name, email address, phone number, and billing information.
Usage Data: We may also collect non-personal information about your interactions with our website, including the pages you visit, the date and time of your visit, and your IP address.
How We Use Your Information:
To Provide Services: We use your personal information to process ticket purchases, communicate with you about event details, and provide customer support.
Marketing Purposes: With your consent, we may send you promotional emails or newsletters about upcoming events, special offers, and other relevant information.
Website Improvement: We analyze usage data to improve our website’s functionality, user experience, and content.
Ticket Refund Policy:
No Refunds: Please note that all ticket sales are final, and we do not offer refunds for purchased tickets. This policy applies even in the event of postponement or rescheduling.
Event Cancellation: In the unlikely event that an event is canceled due to unforeseen circumstances, such as inclement weather or other emergencies, we will make every effort to notify ticket holders promptly. However, we are not responsible for any costs or expenses incurred by ticket holders as a result of event cancellation, and refunds will not be provided.
Security Measures:
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services:
We may use third-party services, such as payment processors or event management platforms, to facilitate ticket sales and event planning. These third parties may have their own privacy policies governing the collection and use of your information, and we encourage you to review their policies before providing any personal information.
Changes to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically for updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [Contact Email Address].
Thank you for choosing Festigo.